FAQ

one.  Q: Why should we choose you?
A: We only supply the bike with high quality component. All the components should be checked carefully before assembling, thus, any broken or deficient components will not be used on the bikes.

2. Q: Are you a factory or an import and export company?
A:We are an ebike manufacturer who do not use middle man and instead ship our bikes at    drastically reduced prices direct to the customer. You are saving a lot of money by buying    direct from us

3. Q: Can I get some samples?
A: Yes, feel free to order a sample or visit us at our factory for a test ride.

4. Q: Do you have the products in stock? 
A:  No, we produce to order.

5 . Q: What’s your payment terms?
A: We accept all kinds of payment terms.e.g. T/T, L/C, D/A, D/P, O/A, and so on.

6. Q: How do you ensure the quality of the bikes before delivery?
A: Bikes are tested for their performance, speed and productivity in harsh conditions by final quality control teams before delivery.

7. Q: What’s the delivery time? 
A: About 35-45 days depends on peak season or not.

eight. Q: Can I mix different models in one container? 
 A: Yes, different models can be mixed in one container.

nine. Is it effortless to assemble when I acquire it?
When you acquire the bike, basically remove the protective sponge, unfold the bike, assemble the front wheel and peddles and you might be Carried out!

10. How do you charge the battery and how extended does it consider?
The battery fees in about 3-4 hours using our incorporated charger. You can do this while it is on the bike or if it truly is simpler, consider it out and cost it at house or in your business office.

11. Q: What’s your warranty term? 
We use only quality elements on our bikes to make certain our bikes last a long time. And we do offer you a TWO Year Limited Guarantee on all our new bikes including motor, battery etc… In the unlikely scenario that a part breaks because of problems in the 1st yr, we will ship alternative elements free of charge of cost to you. Observe this does not apply to rider incurred damages or standard dress in and tear.

12. What’s the prime pace of the bike?
Our bikes can effortlessly hit 35km/hour on battery energy alone. Thanks to CZPTpe law we area a velocity limit at 25km/hour (For U.S. it is 32km/hour) The pace limit can be very easily altered just before shipment upon your ask for.